ItYes, providing that the Attestation of Compliance (AOC) includes all information relevant to the services offered to customers. The level of detail provided in an AOC to customers might be less than that required for compliance reporting (that is, to a payment brand or acquirer as part of the service provider?s PCI DSS validation). For example, it may not be necessary for customers to know the city where a data center is permissible for an entity to redactlocated, or details about the applications and technologies present in the cardholder data environment (CDE).
Information that is considered sensitive data from their Attestation of Compliance (AOC) when providing it toor confidential and is not relevant to the services offered to customers may be redacted. Where sensitive or confidential information is relevant to the services offered to customers, service providers should consider a business partner or customer. The level of detail provided to business partners and customers mayconfidentiality agreement with those customers so that such information can be less than that required for compliance reporting (that is, to a payment brand or acquirer as part of an entity?s PCI DSS validation). For example, it may not be necessary for business partners or customers to know the city where a data center is located, or the details about applications and technologies that are present in the CDE. Where such information is considered sensitive or confidential, and the entity is sharing the AOC with a business partner or customer that does not need that level of information, it is permitted for the information to be redacted.freely shared.
Examples of AOC sections that might containshould not be redacted because they include information considered torelevant to customers include:
Part 1: Contact Information
Part 2a: Scope Verification
Part 2f: Third-Party Service Providers
Part 2g: Summary of Assessment
Section 2: Report on Compliance or Section 2: Self-Assessment Questionnaire D for Service Providers
Section 3: Validation and Attestation Details
Sharing the AOC with customers may be sensitive include:
- Part 2c. Locations: Information in the ?Location(s)preferred to sharing the full validation report (the Report on Compliance (ROC) or Self-Assessment Questionnaire (SAQ) D for Service Providers). However, for the AOC to have value to customers, the information contained within must provide a meaningful summary of facility? column
- Part 2d. Payment Applications: Details of Payment Application Name, Version Number, and Application Vendor
- Part 2e. Description of Environment
For many entities, sharing the AOCthe assessed environment AND provide customers with business partners and customers may be preferred to sharing the full ROC. However, for the AOC to have value for this purpose, the information contained within must provide a meaningful summary of the assessed environment in order to provide partners/customers with assurance that the AOC actually represents the environment it is expected to. Entities should have a clear understanding and agreement with their business partners and customers about the information to be shared for the purposes of evidencing their compliance status.assessment covers the services that customers use.
Note: It is not permitted to redact any content from the signed AOC prior to submitting to a payment brand or acquirer for compliance validation purposes.
Entities should contact the payment brands directly for information about their compliance programs and reporting requirements. Contact details for the payment brands can be found in FAQ 1142: How do I contact the payment card brands?
See also FAQ #1220: Are compliance certificates recognized for PCI DSS validation?
