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Reference Content: This is a copy of content from the PCI Security Standards Council FAQ database, preserved for tracking changes over time.
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FAQ #1142 Published

How do I contact the payment card brands?

Contact the applicable payment brands and/or acquirer (merchant bank) for more information about PCI compliance programs.

Contact details for the PCI SSC Participating Payment Brands are provided below:

American Express

Website: http://www.americanexpress.com/datasecurity

Email: AmericanExpressCompliance@securetrust.com

Discover

Website: https://www.discovernetwork.com/en-us/

For questions about the DISC program: https://www.discovernetwork.com/en-us/business-resources/fraud-security/pci-rules-regulations/

Email: DISCCompliance@discover.com

JCB

Website: http://www.global.jcb/en/products/security/data-security-program/

Email: riskmanagement@info.jcb.co.jp

Mastercard

Website: http://www.mastercard.com/sdp

Email: sdp@mastercard.com

UnionPay

Website: http://unionpayintl.com/en/

Email: risk@unionpayintl.com

Visa

Website: https://usa.visa.com/support/small-business/security-compliance.html

Asia Pacific

Email: vpssais@visa.com - for Merchant Requirement Email: pciagents@visa.com - for Clients, Third Party Agents and Service Provider Requirements

Canada and the U.S.

Email: pcicap@visa.com - for Merchant Requirement Email: pcirocs@visa.com - for Clients, Third Party Agents and Service Provider Requirement

Central Europe, Middle East, & Africa

Email: pcicemea@visa.com

Europe

Email: datasecuritystandards@visa.com - for Clients and Merchant requirements Email: pcidsseurope@visa.com - for Clients, Third Party Agents and Service Provider Requirements

Latin America and the Caribbean

Email: aislac@visa.com

Visa PIN Security Program Website: http://www.visa.com/pin

For information about PCI SSC Affiliate Members, please refer to the following link: https://www.pcisecuritystandards.org/get_involved/affiliate_members.php

Disclaimer: This FAQ has been processed for display on this website and may contain errors. Please check the original FAQ on the PCI SSC website for the authoritative version.