FAQ #1281 Diff
Are point-of-sale devices required to be physically secured (e.g. with a cable or tether) to prevent removal or substitution in order to meet PCI DSS Requirement 9.9?
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No., PCI DSS does not require that point-of-interaction (POI) devices be physically attached or fixed in place. However, Requirements under Requirement 9.5.1 require controls to detect and prevent tampering or unauthorized substitution of POI devices that capture payment card data via direct interaction with the payment card form factor.
These controls include:
Maintaining an inventory of deployed POI devices.
Periodic inspections for signs of tampering or substitution.
Training staff to recognize suspicious behavior and to report device alterations.
These requirements applyRequirement 9.5 does not require devices to be fixed in place or physically attached to a surface. Requirement 9.5 and its three sub-requirements address three areas of device security:
Maintaining an up-to-date list of POI devices,
Periodically inspecting POI devices to detect tampering and unauthorized substitution, and
Providing training for personnel in POI environments to be aware of attempted tampering or replacement of POI devices.
Note that Requirement 9.5 applies only to deployed POI devices usedforin card-present transactions (e.g., swipe, dip, or tap). These requirements do not apply tothat is, a payment card form factor such as a card that is swiped, tapped, or dipped).
These requirements do not apply to, but are recommended best practices for:
Components used only for manual PAN key entryor.
Commercial off-the-shelf (COTS) devices (e.g., keyboards, tablets, or phones), although similar protections are considered best practicefor example, smartphones or tablets), which are mobile merchant-owned devices designed for mass-market distribution.
These controls include:
Maintaining an inventory of deployed POI devices.
Periodic inspections for signs of tampering or substitution.
Training staff to recognize suspicious behavior and to report device alterations.
These requirements apply
Maintaining an up-to-date list of POI devices,
Periodically inspecting POI devices to detect tampering and unauthorized substitution, and
Providing training for personnel in POI environments to be aware of attempted tampering or replacement of POI devices.
Note that Requirement 9.5 applies only to deployed POI devices used
These requirements do not apply to, but are recommended best practices for:
Components used only for manual PAN key entry
Commercial off-the-shelf (COTS) devices (
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